Shipping Costs
For all small UK mainland orders delivery will be via Royal Mail Standard delivery charged at £5.50.
Other UK Mainland Shipping
The shipping for the vintage china picnic hampers is a "Signed For" service, fully trackable and you will be informed of the delivery details. If you will not be available to sign for you delivery you may leave a signed note for the courier with the date and consignment number requesting that the parcel be left in a safe place of your choosing.
For deliveries to Non-Mainland UK, Europe, and the rest of the world: Prices range from £.30.00 - £40.00 for delivery within Europe, and for the United States from £35.00 for small parcels to £85.00 + for the larger hampers.
Returns & Cancellations
No goods should be returned without prior agreement.
Damages
Where the goods do arrive damaged we will be happy to replace them free of charge. In accordance with the "Sale of Goods act 1979 (amended)" in the case of goods being found to be faulty the fault should be notified to us within a reasonable period. It is normally assumed that a reasonable period would be about a week from the receipt of goods but we acknowledge that there may be exceptions and will consider any claim individually on its merits. Where goods are found to be faulty we accept that the customer may not be able to return the item in its original packaging but we do request the returned goods are packed with normal care and a refund of the full cost of the goods will be made plus reasonable carriage charges both for the original delivery and the return of the goods. We will also cover the additional cost of secure packaging where appropriate.
Cancellations
Customers may cancel any order at any time prior to shipping or within 7 days from the day after receipt. Refunds will be made within 30 days of the cancellation date. We would be obliged if goods are returned in their original packing and unused and we will refund the cost of goods in full, less return shipping, within 30 days. If for any reason the customer is unable or unwilling to arrange for the goods to be returned we will arrange a collection at a mutually convenient time and deduct the cost of collection and shipment back to our premises from the final refund payment.
Please note - our shipping costs do not include any customs duties which may be due - these will be payable by the customer before delivery will be completed.